Real pros need a VOS.
UNION’s Venue Operating System combines a hospitality-focused POS with guest-led ordering and payments, rewards, reporting, and operational tools designed for busy bars and restaurants.
Beyond a Traditional POS
UNION was built by hospitality professionals for busy bars and restaurants. Its Venue Operating System combines a hospitality focused POS with guest-led ordering and payments, rewards, reporting, and operational tools in one connected platform.
With UNION, venues can:
- Manage orders, payments, and tabs through a hospitality focused POS
- Let guests browse menus, order, and pay from their phones
- Reward guests and encourage repeat visits
- Access reporting and operational insights from one dashboard
- Receive support from a team that understands hospitality
The goal is straightforward: help your team serve guests efficiently, improve the customer experience, and create more opportunities for revenue growth.
Want a deeper look at the platform? Visit our dedicated UNION + VCCP website or request a personalized demonstration.
Built for Hospitality Pros
UNION’s cloud-based POS was designed by hospitality professionals for the speed and demands of high-volume bars and restaurants. It brings orders, sales, payments, and operational tools together into a single connected system.
Built for Speed and Efficiency
UNION is designed to keep up when a venue is at its busiest. The system can support more than 1,000 open tabs, capture payments during an internet outage in offline mode, and close all remaining tabs at the end of the night with a single action.
Guest-Led Ordering and Payments
Guests can scan a QR code to browse the menu, place orders, and pay from their phones without downloading an app. Staff can continue managing the guest’s tab while guests gain more control over when they order, tip, pay, and leave.
This can reduce unnecessary waiting, support faster service, and give your team more opportunities to serve guests throughout their visit.
Operational Tools for Busy Venues
Tab Management and Offline Mode
Staff can manage tabs from multiple devices, regardless of how each tab was opened. UNION’s offline mode helps the venue continue taking orders and capturing payments during an internet outage, while connected terminals continue communicating with one another.
Reporting and Operational Insights
UNION brings sales and operational information together into a single reporting environment. Operators can review performance, identify trends, build reports, and use available AI-driven reporting tools to ask questions in plain English.
24/7 Live Support
Hospitality does not operate on a nine-to-five schedule, and neither does UNION support. Venue operators can reach a live support team by phone or text 24 hours a day, 365 days a year, at no additional support fee.
Designed for High-Volume Hospitality
UNION is designed for busy bars, restaurants, pubs, lounges, nightclubs, entertainment venues, and other hospitality environments where speed, reliability, and the guest experience matter.
Instead of relying on a generic POS, operators receive a connected Venue Operating System designed around the way hospitality teams actually work.
Ready to see whether UNION is right for your venue? Tell us a little about your bar or restaurant and request a personalized demonstration.